Contact
We're here to help
Reach the right team directly — no ticket portals, no chatbots.
General Enquiries
hello@variedreach.com
For demos, onboarding, and general questions.
Sales & Pricing
sales@variedreach.com
Custom pricing, enterprise contracts, and annual plans.
Technical Support
support@variedreach.com
For platform issues, bug reports, and technical questions.
Security Disclosures
security@variedreach.com
Responsible disclosure of vulnerabilities. We respond within 24 hours.
Response time commitments
| Plan | General support | Urgent / election day |
|---|---|---|
| Starter | 2 business days | Same business day |
| Professional | 1 business day | 4 hours |
| Enterprise | 4 hours | 1 hour (phone available) |
Frequently asked
How quickly do you respond?
We aim to respond to all emails within one business day. For urgent election support, please include 'URGENT' in your subject line.
Do you offer phone support?
Phone support is available for Professional and Enterprise plan clients. Enterprise clients also get a dedicated account manager.
Can I schedule a live demo?
Yes — email hello@variedreach.com or click 'Book a Demo' in the nav. We'll set up a 30-minute walkthrough tailored to your case.
What if I need help during a live election?
Enterprise clients have access to on-site and phone support during election windows. Professional clients can email support@variedreach.com for priority response.
Prefer to talk first?
Book a free 30-minute demo — we'll walk through your specific case requirements and show exactly how the platform handles them.
Book a Demo